Privacy Policy

Last Updated: 02/03/2025

The Love Illusion Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website"). By using this Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address, or other details you voluntarily provide (e.g., when downloading our book, signing up for newsletters, or making a donation).

  • Technical Data: IP address, browser type, operating system, and other analytical data collected through cookies.

  • Donation Information: If you choose to donate, we may collect transaction details, but payment information is processed securely through third-party payment processors.

  • Communication Data: Messages, comments, or feedback submitted via the Website or social media.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide and improve our services, including book downloads and community engagement.

  • To respond to inquiries or communicate important updates.

  • To process donations and issue acknowledgments.

  • To send newsletters or updates if you have opted in.

  • To analyze website traffic and enhance user experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience.

  • Analyze site traffic and trends using analytics tools (e.g., Google Analytics).

  • Recognize returning visitors.

You can control or disable cookies through your browser settings.

4. Third-Party Services

We may use third-party services to manage payments, analytics, and email subscriptions. These providers have their own privacy policies, and we encourage you to review them.

  • Payment Processing: Donations are processed through third-party platforms (e.g., PayPal, Stripe) with secure encryption.

  • Analytics: We may use tools like Google Analytics to track website usage and improve our content.

  • Email Services: If you subscribe to updates, your email is stored securely in a third-party email platform (e.g., MailChimp, ConvertKit).

5. Data Security

We implement reasonable security measures to protect your personal data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you have rights regarding your personal data, including:

  • The right to access, update, or delete your information.

  • The right to withdraw consent for marketing emails.

  • The right to request how your data is processed.

  • The right to opt-out of cookies and tracking.

If you wish to exercise any of these rights, please contact us at hello@theloveillusion.org.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. If you request deletion of your data, we will comply unless we are required by law to retain certain records.

8. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Love Illusion Limited
Third Floor, 3 Hill Street, New Town, Edinburgh, EH2 3JP
Email: hello@theloveillusion.org